Privacy Policy
Last updated: 29/01/2025

Introduction

At Halo Heating South, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.haloheatingsouth.co.uk] and engage with our services. Please read this policy carefully to understand how we handle your personal data.

Information We Collect

We collect personal information that you voluntarily provide to us through our forms, including:

  • Name
  • Phone number
  • Email address
  • Postcode

We also collect information about how you use our website via cookies and similar tracking technologies. This includes details such as your browser type, pages viewed, and other usage data to improve the website’s functionality.

How We Use Your Information

The information we collect is used for the following purposes:

  • To provide, operate, and maintain the website: This includes enabling access to our services and optimizing website performance.
  • To process inquiries and requests: We use your information to respond to any inquiries you submit through our contact forms.
  • To send communications (with your consent): We may send you updates about Halo Heating South, such as news, services, or events, but only with your explicit consent.
  • To analyze and improve our website: We analyze how visitors interact with the site to enhance the user experience.
  • To comply with legal obligations: We may use your data to meet legal and regulatory requirements.

Sharing Your Information

We may share your information with:

  • Third-party service providers: These include web hosting providers, CRM systems, and email marketing platforms that help us operate the website. They are only authorized to use your data for services provided to us and are required to maintain confidentiality.

We will never share your information for marketing purposes without your consent. However, we may disclose your data if legally required or to protect the rights and safety of Halo Heating South, its users, or the public.

Data Protection and Security

We take reasonable steps to protect the personal information you provide from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required by law.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Erasure: You may request that we delete your data when it’s no longer necessary for the purposes for which it was collected.
  • Restrict Processing: You have the right to restrict how we process your information in certain circumstances.
  • Data Portability: You can request the transfer of your data to another organization.

To exercise any of these rights, please contact us at info@haloheatingsouth.co.uk.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience by:

  • Improving website functionality: Cookies help us understand how you use the site and provide you with a more personalized experience.
  • Analytics: We use analytics cookies to monitor website traffic and behavior to continually improve the site’s performance.

You can control cookies through your browser settings, and you can disable them if you prefer not to allow their use. However, disabling cookies may limit the functionality of our site.

Links to Third-Party Websites

Our site may contain links to external websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read their privacy policies before submitting any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page with a revised “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@haloheatingsouth.co.uk
Website: www.haloheatingsouth.co.uk